01
Your PBX inside OWI SMART
Your company’s phone system connects through an integration with its PBX.
Your PBX, connected
Take the call without leaving your workspace.
Integrate your company’s PBX and make or receive calls from your browser. Calls sit alongside chats, emails, and contacts in the same platform.
Let’s talk about this solutionOWI / Telephony
Original OWI SMART material · Demonstration data
BUILT FOR YOUR OPERATION
Bring the phone into your team’s workspace.
02
Browser-based calling
Make and receive calls from the platform without a separate telephone handset.
03
One click from a contact
The call button is on each customer’s contact record, right beside their details.
How it fits into
your working day.
A clearer way to organize work and keep context across every interaction.
01
Connect your PBX
Integrate your company’s PBX with OWI SMART.
02
Use your browser phone
Answer incoming calls and make calls directly from the platform.
03
Call from a contact record
Open a contact and use the call button to reach that customer.
BEFORE YOU START
What you want to know.
Let’s discuss how it applies to your business.
How does telephony connect?
Your company’s PBX integrates with OWI SMART. That integration lets you make and receive calls from your browser.
Do I need a separate handset to call?
The platform provides browser-based calling, so you can make and receive calls without a separate telephone handset.
Can I start a call from a contact?
Yes. Each customer record has a call button so you can start the call from their contact details.
YOUR NEXT STEP